ORDER CANCELLATION, REFUND & RETURN POLICIES
These terms and conditions outline the rules and regulations for the use of TIMOTCA Online Store's
By accessing this website we assume you accept these terms and conditions in full. Do not continue to
use TIMOTCA Online Store’s website if you do not accept all of the terms and conditions stated on this
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer
Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this
website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our”
and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or
either the Client or ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the
process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a
fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of
provision of the Company’s stated products, in accordance with and subject to, prevailing law of United
States. Any use of the above terminology or other words in the singular, plural, capitalization and/or
he/she or they, are taken as interchangeable and therefore as referring to same.
visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use
Unless otherwise stated, TIMOTCA Online Store and/or it’s licensors own the intellectual property rights
for all materials on TIMOTCA Online Store. All intellectual property rights are reserved. You may view
and/or print pages from for your own personal use subject to restrictions set in these terms and
YOU MUST NOT:
Republish material from
Sell, rent or sub-license material from
Reproduce, duplicate or copy material from
Redistribute content from TIMOTCA Online Store (unless content is specifically made for redistribution).
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any
particular link to our Web site. You agree to immediately remove all links to our Web site upon such
request. We also reserve the right to amend these terms and conditions and its linking policy at any time.
By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and
To the maximum extent permitted by applicable law, we exclude all representations, warranties and
conditions relating to our website and the use of this website (including, without limitation, any warranties
implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care
and skill). Nothing in this disclaimer will:
* limit or exclude our or your liability for death or personal injury resulting from negligence;
* limit or exclude our or your liability for fraud or fraudulent misrepresentation;
* limit any of our or your liabilities in any way that is not permitted under applicable law; or
* exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are
subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation
to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including
negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of
charge, we will not be liable for any loss or damage of any nature.
Return & Refund Policy
TIMOTCA Online Store chooses products to sell based on their good quality. We check all of your orders
during the packing stage to make sure that accessories are included and all products are in good
If you receive damaged item(s)/product(s) (wear and tear caused due to shipping and handling) then you
can inform us within 7 days of delivery and we will replace the item (if returned). Unless otherwise noted,
you may receive a refund or exchange for any item that you purchased within 20 days of your original
invoice date. Exchanges and refunds will be processed after we receive your return. You will be credited
or refunded the price that you paid for the item. Shipping costs are not refundable. All returns must be
packaged in the original shipping box or packing material to avoid damaging the product during
shipment. Any item returned without original box or packaging risks a damaged product which we will not
be able to issue a refund on.
Please read the following after-sales terms first so as to better understand TIMOTCA Online Store warranty:
1. Missing Item
Items missed completely or partially from an order.
Physical damage on products’ surface.
3. Wrong Product Received
Product that is shipped is completely different from TIMOTCA Online Store web description.
1.For “missing” products please weigh the package when you receive it and report the weight within 7 days
of the product been delivered.
2. For “damage” and “wrong” product received it should be reported with photos within 7 days of the
product been delivered.
3. Please check the products carefully when you receive the parcel. Please inform us immediately by
contacting us at when you find something is abnormal.
4.Please keep in touch with us before and after the sale request is resolved. Once the application has
not been updated more than 7 days, we will regard it as being given up on customers own initiative and
the case will be closed automatically.
Please note that you can cancel an order that has already been placed if it has not entered the
processing and transit stage. To cancel an order, please contact us at firstname.lastname@example.org. If you are
unable to cancel your order because it has already entered the processing and transit stage, you can
return any unwanted items to us after you receive them as per our return policy.
TIMOTCA Online Store to collect, store and use any information that you provide on our website or
You also accept that, TIMOTCA Online Store reserves the right to add, change or delete any portions of
The information collected maybe:
All information entered by you on our website and mobile applications including but not limited to: your
name, address, contact number, email ID, chat history, feedback, and such other information sent by you
via emails to our email ID.
Information collected by means of cookies that are installed on your hard drive. Information such as the
IP Address of your computer, the server from which you are accessing our website and native mobile
applications, details of web browser and operating system used to access our website or native mobile
applications, date, time and place of accessing of our website and native mobile applications etc.,
All financial information entered by the customer while making online payments is not received on our
server but is directly updated on the respective bank’s server via the payment gateway. This is done
using the standard encryption protocol SSL (Secure Socket Layer).
TIMOTCA Online Store owns all the information collected via the website or applications. As applicable,
the information collected by us maybe used by us to study the users and their usage pattern to improve
the website and application performance or to show you relevant offers and products. This will include
the suggestions through website or sent via email regarding offers or available products.
You may at any time choose to unsubscribe from such emails. Some of these information collected
maybe shared with third party companies like courier agencies, credit card companies etc. in order to
process your order. We do not allow unauthorized use of this information by persons or companies.
TIMOTCA Online Store also reserves the right to share some of the information like demographics,
website or application statistics to our marketing partners and network providers where required. The
To return your product, you should mail your product to: TIMOTCA
Address: 1613 W. 134th Street, Gardena, CA 90249
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your product to reach you(it may vary).If you are
shipping an item, you should consider using a track-able shipping service or purchasing shipping
The delivery and shipping policy regarding the product are as follows:
1. Product will be delivered after buying any item.
2. Product will be shipped within 5 – 7 business days from receiving payment on the purchase.
3. Delivery of the product might take 7-10 business days from the date of shipping.
4. We do not ship to P.O.Boxes
5. Product will be shipped via FedEx, UPS or USPS standard delivery Services:
The delivery policy regarding our product is as follows:
1. On deciding the product which ever you want to buy, first you will be required to make the full payment
before you receive the particular product from us.
2. Once we receive the payment our team will provide you the payment receipt and the invoices
regarding the product and initiate the shipping process.
contact TIMOTCA at:
C/O Edward Solomon
2192 Via Mariposa East, Unit “C” - Laguna Woods, CA 92637 – Phone: 949.295.5894